F.A.Q.
- Can I take a picture of the dress I try on?
Yes you certainly may.
- Is wearing makeup to try on a dress ok?
We would ask you not to wear makeup when you come into the salon to try on dresses. It is very difficult to clean and remove any stains.
- Do I need an appointment?
We do encourage you to make an appointment. This allows us to provide you with a more personal service experience and allow more time to help you find everything you need for your dream wedding. In our salon you need appointments on evenings and Saturdays
- What about Special orders?
Bridal gowns and veils as well as your selections for bridesmaids, flower girls, and most accessories are special orders. These garments are cut and prepared to the manufacturer's schedule, which is usually a minimum of 8 months. Brides maids 6 months. This will allow 8 weeks for alterations.
- Do you require a deposit?
A 50% deposit is required at the time of your order and is non-refundable. This balance is due within 15 days of our shop receiving your special order.
- Do you accept returns?
Sorry, all sales are final. This final sale policy is consistent with the industry standard for bridal and special occasion apparel.
- What size of gown will I need?
We compare the size chart provided by the manufacturer to your measurements. This determines the correct size of garment to be ordered. Please note that this is not a made-to-measure process, so alterations may be required.
(Alterations are not included in the price of the gowns.) - Do you provide alterations?
Bridal Debut has Professional, highly skilled seamstresses providing alteration services at our location onsite and by appointment for an additional charge. Alterations will begin once your gown is paid in full.
- When is the first fitting?
Please make an appointment for your initial fitting at least eight weeks before your big day. Be sure to bring a bra or bustier and shoes so that the gown can be fitted precisely. This will save you time and money on additional alterations. Crinolins are available to purchase.
- Second fitting?
Your subsequent fitting should be arranged right after your first. We will provide you with an estimate for the alterations at this time, so please discuss with us any additional details or concerns you have before we prepare the quotation.
- How do I transport the gown?
As part of our complete bridal service, we offer one complimentary pressing and provide you with a protective plastic sleeve for transporting your garment. We suggest that you remove the sleeve and hang the garment carefully at home so that it will require minimal attention before you wear it.